Pick up Policy

Saturdays pick up time frame is 9-11am and nothing past that. I work in a commercial kitchen and rely on that pick up time. We can discuss week day pick ups.

Return Policy

At Sparkles Bakery, we take pride in our baked goods. If you are unsatisfied with your baked good, we will give you a store credit of what you spent and you can use on your next purchase. 

NO CASH REFUNDS WILL BE GIVEN.

Cancellation Policy

Sparkles Bakery requires a 7 day notice to cancel an order. A full refund will be given and refunded to the credit card used or put on a gift card for in-store credit. NO CASH REFUNDS WILL BE GIVEN. Failure to receive a 7 notice day for cancellation will result in a 25% fee that will be retained by Sparkles Bakery. This does not include cakes. (See Cake Policy below).

Product that is not picked up at the day and TIME customer selected, will not be refunded or be put on in-store credit. 

Order Policy

We require that all orders must be paid in full the day the says invoice. Failure to pay by due date will result in cancellation 

We require a two week notice for ALL orders placed unless I am fully booked already. 

Cake Policy

The cost of the cake tastings are non-refundable, and it will not be added to the order once placed. The tasting cost is only for the tasting. 

All cakes must be cancelled one week in advance to receive a full refund. Failure to cancel within this time frame ensures that the customer will only receive 50% of the refund. 

NO CASH REFUNDS ARE GIVEN.

There will be a $10.00 fee to any changes made to cake orders within 72 hours. 

We are not responsible for any damages done to cakes that leave our bakery (house) when we are not delivering them.

Privacy Policy

Sparkles Bakery respects the privacy of all of our customers and does not give out any information.